How to Solve “Active Desktop Restore” Problem


Active Desktop is a function in windows system that stores personal settings for a user’s desktop in HTML format. Active Desktop occasionally crashes and turns the whole desktop into a blank page. In such case, the html(htt) file that stores the setting is corrupted and a new file needs to be stored. Active Desktop automatically creates the HTT file when the old one is renamed or deleted and the desktop is refreshed.


When the Active Desktop Restore happens, you will find a button on desktop. Click it to restore the desktop, it will always works. If not, there are several solutions that may solve the problem:


Solution ONE: Run an auto fixit from below:

If you receive the Active Desktop Restore error after you install Internet Explorer 7, you can try to run a Microsoft Fixit from below.  The tool is released by Microsoft


Solution Two: Delete the desktop.htt from your computer.

When you click on ”Restore my Active Desktop“, you will get an error message resemble that:

URL: file:///C:/Documents%20and%20Setting…et/Desktop.htt 

Since this file is automatically generated by windows, the best fix is to delete the old one and let windows create a new one. To do this,

  1. open an explorer window,
  2. go to tools > folder options > view, and uncheck hide protected opsys files.
  3. Search your system drive (usually c: ) for desktop.htt, or other file name that indicated in your error message.
  4. If you have found the file in Docs and Settings\User\Application Data\Microsoft\Internet Explorer, delete it.
  5. Close the explorer window, right click your desktop and click Refresh, and then go back and RECHECK that box. you really don’t want those special files exposed all the time!!


Solution Three: Clean registry errors in your computer.

If above solutions fail to fix the problem for you, it is suggested that you download and install a registry fixer in your pc to clean out the registry errors. The existance of registry errors will cause serious problems such as blue screen, freeze or crash, and of course, active desktop error. You will find it easy to use and quick to solve the error.