How to Solve Cursor Jumping Problem

Posted on May 30, 2012 by April

Cursor is a small shape that indicates where anything that is typed by the user will appear. If there is a problem with cursor, you may find that it jumps anywhere when you type and makes the texts without order. It can cause very serious problem to user’s work, study and entertainment.

The cause of this problem is complicated. A cursor is related to a mouse or touchpad, so the problem may be physically related to these two devices. At the same time, mouse setting in the system and registry files can also affect how it works. Even virus can cause the cursor to act miserably.

To troubleshoot this problem, we have to try step by step:

First, turn off your touchpad if you are using a laptop

This solution seems a bit silly, but not many users notice that they may unconciously bump the touchpad when they are typing. The cursor will jump to another place when you run into the touchpad and cause trouble to your typing. When you see such issue, make sure to check the touchpad first. It may settle the problem in the first moment.

Second, check the mouse setting in control panel.

Check from the control panel to see if the mouse setting is not correct. Sometimes, if the pointing moving speed is too fast, it may cause the cursor to jump, because any tiny move of mouse will cause cursor to move a long distance. Make sure to set pointing moving in a middle speed.

Third, clean registry errors with a registry cleaner

Virus and malware can corrupt the registry and cause numerous problems in your computer, including the cursor problem. Registry cleaner can detect and clean these registry issues for you. Any delay will lead to unimaginable more serious issues. Remember, 90% of the computer problems are caused by registry issues. So it is always recommended that you install a registry cleaner to consistantly protect your system.

Solving “Internet Explorer has blocked an active X control” Error

Posted on May 25, 2012 by April

I was using IE 9 to browse webpages, but suddenly get an error as below:

“Internet Explorer has blocked an active X control so this page may not display correctly”

To investigate this error mesage, we need to know what activeX control is:

There is an activeX control blocked by Internet Explorer. What is ActiveX control? From Wikipedia: ActiveX controls, mini program building blocks, can serve to create distributed applications working over the Internet through web browsers. Examples include customized applications for gathering data, viewing certain kinds of files, and displaying animation. If certain activeX control is not working, the webpage will not display components such as pictures, videos.

So, why is IE blocking the activeX control? It may be virus or malware changing the settings in IE, or registry being corrupted, or your antivirus mistakes good activeX as dangerous one …

To solve this issue, you will need to follow below steps to troubleshoot the problem:

Step 1: Enable ActiveX controls in IE.

a) Open Internet Explorer.

b) Click on Tools menu and select Internet Options.

c) Under Security tab click on Custom level.

d) Scroll down to the ActiveX controls and plug-ins group, and ensure that all ActiveX options are set to either “Enable” or “Prompt”. Since the remote viewing software is published in an unsigned state, please make certain that the options “Download unsigned ActiveX controls” and “Initialize and Script ActiveX controls not marked as safe” are set to “Prompt”.

Step 2: Reset IE to go back to defaults and clear harmful add-ons installed by malware

Open Internet Explorer

Click the Tools button , and then click Internet options.

Click the Advanced tab, and then click Reset.

Select the Delete personal settings check box if you would also like to remove browsing history, search providers, Accelerators, home pages, Tracking Protection, and ActiveX Filtering data.

In the Reset Internet Explorer Settings dialog box, click Reset.

When Internet Explorer finishes applying default settings, click Close, and then click OK.

Close Internet Explorer.

Step 3: Turn off your antivirus and retest the issue

Step 4: Install an activeX fixing tool to clean IE registry errors

Virus and malware can corrupt the registry and cause numerous problems in your computer, including the activeX control error. You have to clean IE registry errors. Any delay will lead to unimaginable more serious issues. Remember, 90% of the computer problems are caused by registry issues. So it is always recommended that you install an advanced tool to consistantly protect your system.

Solution to Internet Explorer 9 Bold Font Problem

Posted on May 24, 2012 by April

Bold font error is a problem in Internet explorer 9. The error will turn all texts on the webpages into bold font. It violates our common reading habits, and makes the page look strange and ugly. However, this error does not happen in IE8, which turns obvious that the cause is within IE9 itself.

To solve this issue, we have several options.

First, uninstall IE 9 and stick to IE8.

This seems a choice not so smart, but it is very quick and direct to the problem. Investigation has revealed that IE 8 is not affected by this problem, thus using IE 8 will be good solution temperarily before Microsoft releases any service pack to tackle the issue.

To uninstall IE 9,

Click the Start button , type Programs and Features in the search box, and then click View installed updates in the left pane.
Under Uninstall an update, scroll down to the Microsoft Windows section.
Right-click Windows Internet Explorer 9, click Uninstall, and then, when prompted, click Yes.
Restart computer to apply the change

Second, reset IE9 to clear add-ons and incorrect settings

If IE 9 used to work well, and suddenly displays the bold font error, then it is very possible that it is corrupted. It may either be an damaged add-on, or automatic change of setting by virus or malware. In such case, reset IE 9 will quickly solve the problem:

Open Internet Explorer
Click the Tools button , and then click Internet options.
Click the Advanced tab, and then click Reset.
Select the Delete personal settings check box if you would also like to remove browsing history, search providers, Accelerators, home pages, Tracking Protection, and ActiveX Filtering data.
In the Reset Internet Explorer Settings dialog box, click Reset.
When Internet Explorer finishes applying default settings, click Close, and then click OK.
Close Internet Explorer.

Third, install a registry cleaner to wipe out registry errors

Virus and malware can corrupt the registry and cause numerous problems in your computer, including the IE bold font errors. It is urgent to have a registry cleaner to detect and clean these registry issues for you. Any delay will lead to unimaginable more serious issues. Remember, 90% of the computer problems are caused by registry issues. So it is always recommended that you install a registry cleaner to consistantly protect your system.

How to Get Rid of Error 1603

Posted on May 24, 2012 by Linda

Error 1603 is a common installation error message when you try to install a Windows installer package. It often occurs when ”SYSTEM” account doesn’t have “Full Control” permissions on the path where you wish to install the package. You can troubleshoot this error by granting “Full Control” permissions to your “SYSTEM” account.

Note: You need administrative rights to perform this task.

How to solve this problem?

There are two solutions for you to get rid of this problem. If solution one cannot fix it, just go to solution two.

Solution one:

please follow below steps to solve this problem:

1. Double-click “My Computer” on your desktop.
2. Right-click the drive where you wish to install the package. It is typically your “C:\” drive.
3. Choose “Properties.” Then click the “Security” tab.
4. Click the “Add” button. Click “SYSTEM” under “Name.” Then click “Add” and “OK.”
5. Check “Allow” next to “Full Control” under the subheading “Permissions.” Click “Advanced.”
6. Check “Replace permission entries on all child objects with entries shown here that apply to child objects” if you use Windows XP. Click “OK.” Check “Reset permissions on all child objects and enable propagation of inheritable permissions” if you use other versions of Windows. Click “OK.”
7. Click “Yes” when prompted.
8. Double-click the installer package that was previously generating the error. You will no longer have any issues with it.

Solution two:

If your problem is not solved by above method, just try registry cleaner tool. It is easy to use and many people recommend it to solve 1603 error.

Download and install registry cleaner by clickig it.
After installation, start registry cleaner and on the interface click Scan button.
After scanning, click Repair All button to fix the errors.

How to Fix Error 1075

Posted on May 15, 2012 by April

When you are trying to restart the DHCP client service in the system service list, you may receive below error:

System error 1075 has occurred.
The dependency service does not exist or has been marked for deletion.

This error may cause internet to stop working. It is necessary to take some measures to fix this issue.

Step 1: Start the dependency service for DHCP client service

To view the dependency services registered for DHCP Client Service, try the following steps

Click on Start and then click run button
In the command prompt type: CMD /K SC QC DHCP
Press Enter check if the dependency service is started. Verify that the Dependency Service / components are running

To verify that the three dependency components are running. Follow the steps below:

Click Start, Run and type DEVMGMT.MSC
In the View menu, click Show hidden devices
Double-click Non-Plug and Play drivers section
Double-click the entry AFD, and click the Driver tab
Set the Startup type to System.
Start the service. Note down the error message if any.
Similarly start the two other drivers namely:
TCP/IP Protocol Driver
NetBios over Tcpip
Close Device Manager and restart Windows.
Now check if you can start the DHCP service.

Step2: Run System File Check to identify and fix the problem.

1. Click the Start button
2. From the Start Menu, Click All programs followed by Accessories
3. In the Accessories menu, Right Click on the Command Prompt option
4. From the drop down menu that appears, Click on the ‘Run as administrator’ option
5. In the Command Prompt window, type: sfc /scannow and then press Enter

Step 3: Edit the registry.

1. Click Start, click Run, type regedit in the Open box, and then click OK.
2. In Registry Editor, locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Dhcp
3.Right-click the DependOnService entry, and then click delete instead of modify

Step 4: Clean registry errors

Virus and malware can corrupt the registry and cause numerous problems in your computer, including the error 1075. It is urgent to have a registry cleaner to detect and clean these registry issues for you. Any delay will lead to unimaginable more serious issues. Remember, 90% of the computer problems are caused by registry issues. So it is always recommended that you install a registry cleaner to consistantly protect your system.

Three Simple Steps to Fix Error 1721

Posted on May 11, 2012 by April

Error 1721 usually occurs when computer users are trying to uninstall a programme using Add or Remove Programmes function in windows Control Panel. The error is displayed as below:

“Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personal or package vendor.”

Cause of the error:

Accoring to the error message, the windows installer package, which is responsible for completing the installation, is having a problem. It may either be a simple setting problem, or a serious registry issue. To fix the issue, it is necessary to make the windows installer function again.

Follow below three simple steps to fix windows installer, try to reinstall the programme after each step:

Step one: Turn on the window installer service

1.     Open Control Panel |administrative tools | service.
2.       In the Services (Local) list, right-click Windows Installer, and then click Properties.
3.       If the Startup type drop-down list is set to a value of Disable, select the Manual option from the Startup type drop-down list, and then click OK.
4.       Click the File menu, and then click Exit.

Step Two: unregister and re-register windows installer package

1.       Click the Start, Run, type CMD and press Enter
2.       In the Command Prompt window, type MSIEXEC /UNREGISTER, and then click Enter. Even if you do this correctly, it may look like nothing occurs, or you may briefly see an hourglass. After you run this command, the operation is completed.
3.       Type MSIEXEC /REGSERVER, and then click Enter. Even if you do this correctly, it may look like nothing occurs, or you may briefly see an hourglass. After you run this command, the operation is completed.

Step Three: Scan and fix registry errors

Registry errors can cause windows installer to malfunction or even corrupted. When the windows installer package is installed, the system creates registry entrys to decide how it works. If these registry entrys are corrupted, windows installer will not be able to function correctly. To fix error 1721, you will need to install a registry optimizer. It will fix the error and get the windows installer function again.

Solution to “MessagingApp.exe has stopped working” Error

Posted on May 10, 2012 by April

MessagingApp.exe is an important file within instant communication tools, such as windows messanger and Yahoo messanger. If this file has stopped working, you will not be able to run the programmes.

Cause of the error:

The most possible cause of this error is virus attack which has corrupted system files and causes the messagingApp.exe to stop running. You will find the error suddenly occurs in the system, which gives no sign before.

To fix this error, there are several ways:

First, scan system with an antivirus software

As this error is very possibly caused by virus attacks, it is necessary to remove the virus from the system. Most computer users shall already have an antivirus to protect the system, but in case if you don’t have one, you can download and install Microsoft security essential to scan and remove the virus.

Second, run a system files check to fix the corrupted files.

Open start button
Click run button or click the search box
type cmd and press enter
type SFC /SCANNOW in the command window
Press ENTER.

Third, check if the computer date and time is correct

Virus can change computer date and time setting, causing malfunction of some programmes which rely on correct date and time to communicate with internet. If the computer date is set back to several years ago, the programme will not be able to recognize data and may also be recoginized as danger by internet server. Thus it is necessary to put the computer date and time correctly.

Fourth, scan and fix registry errors

The most terrible case is that the virus has corrupted the registry and disabled some programmes from running. System optimizer can detect and clean these registry issues for you. Any delay will lead to unimaginable more serious issues. Remember, 90% of the computer problems are caused by registry issues. So it is always recommended that you install a system optimizer to consistantly protect your system.

Fixing Windows Update Error 80071AA7

Posted on May 10, 2012 by April

When you are trying to update the system with windows update center, you may suddenly get this error:

Error details: Code 80071AA7

In most cases, this error is temporarily caused by very slight interruptions in communications between the computer to be updated and the update to be downloaded.

Below are several possible causes of error 80071AA7:

Internet is not connected

Antivirus or firewall block windows update center

Windows update components are not well registered

System files are corrupted

To resolve the issue:

First, verify that the internet is connected stably.

Try to access some websites with your browser and see if you can view any websites. If not, your internet connection may be interruppted. Check and ensure that the cable or wireless adapter is correctly set and connected before you move on to next step. If you can’t get the internet connected, contact your internet service provider for help.

Second, disable Antivirus software and try the update again.

Protective software, such as antivirus or firewall, may sometimes block windows update. It worths a try to turn off these third party software first and then try windows update again. You may find the issue resolved by such a simple solution. If the situation is not improved, continue to step 3.

Third, re-register windows update components.

Start button,
click run button or click search box
copy and paste below commands one by one:
regsvr32 wuapi.dll
regsvr32 wups.dll
regsvr32 wuaueng.dll
regsvr32 wuaueng1.dll
regsvr32 wucltui.dll
regsvr32 wuweb.dll
regsvr32 MSXML3.dll
regsvr32 qmgr.dll
regsvr32 qmgrprxy.dll
regsvr32 jscript.dll

Fourth, run a system files check to fix corrupted system files.

open start button
run box,
type sfc /scannow and press enter.
The command will start a scan to check your system files. If an install CD is required, simply put it in the CD rom and let it repair your system.

To fix system files, you can also refer to the help from a windows update fixing tool. It can detect system errors and registry issues in your computer and fix them in a minute. It also has specific function to fix windows update errors by updating windows update components and creating an independent chanel for windows update to avoid conflicts with other programmes.

Solution to “windows live mail not displaying contacts list”

Posted on May 8, 2012 by April

In windows live mail, when you click “contacts”, it is supposed to show a list of the contacts. But you may just get a blank pane on the left hand side of the screen. This problem simply occurs when you open windows live mail one day. It may never happened before. The cause is still not clear yet.

To solve this issue, there are several suggestions:

First: Sign out of windows live mail and sign in again.

This works for some users in solving no contacts list problem. It is assumed that the issue is caused by a temperary display problem. By signing out of the account and signing in again, the mail system will reload all the data including the contacts list. The issue is then resolved.

Second: Decline the invitation in webmail

If the issue persists even in your webmail, it may be possible that a Pending Group Invitation is causing this issue. To resolve it, you have to decline to the invitation. The instructions are stated below:

1. Click Contacts.
2. Click View
3. Click on Groups
4. Click No, thanks.

Third: Check your auto-complete suggestions settings.

1. Go to Options, then More Options.
2. Under Customizing Hotmail, click Advanced privacy settings.
3. Under Auto-complete suggestions select Only suggest people in my contact list.
4. Click Save

Fourth: Optimize your system.

.Virus and malware can corrupt the registry and cause numerous problems in your computer, including the windows live mail error. System optimizer can detect and clean these registry issues for you. Any delay will lead to unimaginable more serious issues. Remember, 90% of the computer problems are caused by registry issues. So it is always recommended that you install a system optimizer to consistantly protect your system.

How to Fix Network Connection Issue

Posted on May 8, 2012 by April

Network connection issue usually happens out of expectation, and can cause greatest trouble to user since it rules out any possibility of getting online for help. When the network is having problem, the system may display below error messages:

Unidentified Network No Internet Access

No connections are available

The dependency service or group failed to start.

Cause

Network connection problem is caused by multiple reasons. Most of the cases, it is related with registry errors that caused by virus or malware. When the antivirus software remove these viruses, they sometimes remove the vital files that infected by virus.

Network issue is also possibly caused by protective software that disable the connection due to some safe considerations.

Solution:

1. Turn off protective software

Network issue is possibly caused by protective software that disable the connection due to some safe considerations. Especially when the connection issue is related to outlook or your mail system, it is worthwhile to turn off anti-virus and anti-malware software to have a try.

2. Reset IE

This solution is only to solve network connection error on IE. If you find that other programmes is connecting online well, but IE is not connecting at all, then the reason may be your IE setting. Try to reset IE to solve the issue:

Click the Internet Explorer Tools menu, or press Alt-T on your keyboard.
Select Internet Options.
On the Advanced tab, click Reset.
Select the “Delete personal settings” checkbox.
Click Reset.

3. reset TCP/IP

click Start and then click Run. Copy and paste (or type) the following command in the Open box and then press ENTER:
cmd
At the command prompt, copy and paste (or type) the following command and then press ENTER:
netsh int ip reset c:\resetlog.txt

Note If you do not want to specify a directory path for the log file, use the following command:

netsh int ip reset resetlog.txt
Reboot the computer.

4. Clean registry errors

Most of the cases, Network issue is related with registry errors that caused by virus or malware. When the antivirus software remove these viruses, they sometimes remove vital system files that infected by virus, causing serious registry errors. To get the network connected again, we will need to fix these registry errors first.